business

I sold ReferralHero

What is it like to sell a business? And more importantly, what now?

13 Jul 2021 • 6 min read

Reflecting on the first year of SparkLoop

The good, the bad and the ugly of the first year of SparkLoop.

4 Jan 2021 • 10 min read

How to use inversion to get better at business planning

Avoiding stupidity is easier than seeking brilliance.

19 Dec 2020 • 2 min read

Good churn, bad churn

Not all churn is created equal.

25 Sep 2020 • 1 min read

How reframing discounts led to a 4x increase in yearly plans

How I increased my business' rate of yearly subscriptions by copying a storage company.

11 Jul 2020 • 3 min read

Shopify App Store Report [2020]

I've analysed 4,195 apps on the Shopify App Store. This is what I've found.

13 May 2020 • 1 min read

How much it costs to run ReferralHero

All the expenses ReferralHero incurs.

26 Feb 2020 • 2 min read

The Ultimate Spreadsheet to Manage You SaaS

One simple spreadsheet that tracks the five most important SaaS metrics.

29 Jan 2019 • 4 min read

Charge more

How to price your product in a way that communicates quality.

12 Dec 2018 • 4 min read

I launched a startup in 24 hours

I built and launched a startup from scratch in 24 hours... all whilst live streaming my screen to the world.

23 Nov 2018 • 6 min read

Trust the pain

People who tell you your product is "cool" or "fun" are NOT your best customers.

5 Oct 2018 • 1 min read

1 simple rule to figure out which advice you should follow

How to separate correlation from causation.

16 Sep 2018 • 9 min read

We are shutting down EventNinja. This is what I have learned.

What I've learned from the rise and fall of EventNinja.

14 Jun 2017 • 4 min read